About Us
ITSRR has three key roles:
- Administering rail safety legislation
- Reporting on the reliability and sustainability of publicly funded transport services
- Strategic coordination of safety regulation across transport modes of rail, bus and ferry
ITSRR administers rail safety by ensuring rail operators have safety management systems that effectively manage risks and focus on improving safety culture. ITSRR does this through accrediting rail operators and conducting audits and compliance inspections. ITSRR identifies and alerts the rail industry to potential safety issues.
ITSRR provides advice to Government and publishes reports on the performance and reliability of publicly funded transport which includes rail, bus and ferry services. ITSRR's service reliability reports reflect rail industry performance, the longer term viability of transport networks and rail customer attitudes through surveys and analysis.
ITSRR is responsible for rail safety regulation, NSW Transport and Infrastructure is responsible for bus safety regulation and NSW Maritime is responsible for ferry safety.
In hosting the Transport Regulators Executive Committee (TREC), ITSRR works in partnership with Transport and Infrastructure and NSW Maritime to deliver better coordinated strategy, policy and regulation across transport modes; and provide accurate, consistent and comprehensive portfolio-wide advice and support to Government on transport safety and reliability.
On this website you will find information about ITSRR, educational material for industry, statistics, relevant legislation, regulations and guidelines, fact sheets, newsletters, media statements, forms, and links to other relevant websites.
One of ITSRR's values is to be transparent about its practices and policies, the information it collects and analyses, and the decisions it makes. Refer to ITSRR's policy on Release of Information to the Public.
ITSRR is committed to ensuring you find the information you are looking for. If you are having trouble or would simply like to provide feedback, email us at contact@transportregulator.nsw.gov.au
Contacts
Contact details for ITSRR, including information on how to make general enquiries.
Corporate Plan
Find out more about ITSRR's results, services and priorities for achieving its vision of "Safe and reliable transport services for New South Wales".
Organisational Structure
The Chief Executive is responsible for the effective management of ITSRR and reports directly to the Minister for Transport. ITSRR has three divisions: Operations, Policy and Advice, and Corporate Services and Planning.
Working for ITSRR
ITSRR is committed to providing a safe, harmonious and discrimination free workplace. ITSRR recognises that staff skills and capacity directly influence organisational performance and is committed to ensuring fair and open recruitment and selection processes and ongoing training and skill development opportunities.
Education
ITSRR takes a leading role in transport safety and encourages the cross-fertilisation of skills and ideas across transport modes. ITSRR's practices are based on the collection and analysis of current information and ongoing learning, having a strong technical and research capability, and making decisions based on evidence.
ITSRR strives to effectively communicate with its stakeholders on rail safety and transport reliability.
Coordination and Consultation
ITSRR co-ordinates and consults with transport regulators and industry to identify, review and report on appropriate performance measures that reflect the safety and reliability of transport networks and agency effectiveness.
Annual Report
ITSRR's Annual Report outlines its performance and activities for the year. ITSRR also publishes an annual Rail Industry Safety Report that outlines trends in rail safety in NSW and a Transport Service Reliability Report that reports on the reliability and sustainability of publicly funded NSW rail, bus and ferry services. All reports are available on this website.
Legal Panel
ITSRR has established a legal panel. More information can be accessed here.