Rail Resource Management (RRM)
RRM - Error management at the individual and team level
This type of applied human factors training has been responsible for a successful reduction in errors and their consequences in industries such as aviation.
Investigations of accidents and serious incidents in the transport industry have shown that many safety occurrences could have been prevented by people making better use of their available resources, such as team members, equipment, information and procedures. Effective “resource management” not only helps to reduce human error but enables operators to deal with those errors that have occurred so that they can be contained and their consequences mitigated.
The RRM project
The Independent Transport Safety and Reliability Regulator (ITSRR) and Public Transport Safety Victoria (PTSV) are working with industry including the Australasian Railway Association (ARA) on a national project to implement a program of “Rail Resource Management training” for rail safety workers. The project, endorsed by the Rail Safety Regulators Panel (RSRP), provides support and guidance to the rail industry, with no mandatory requirements.
The RRM project provides access to best practice of applied human factors training for rail safety workers across Australia. It includes a best practice review, comprehensive guidelines and generic training materials.
Project deliverables and resources
The Guidelines for RRM have been published in hard copy along with a CD of training materials as a resource for accredited rail operators and/or organisations who conduct rail safety work in Australia and New Zealand.
Official launches of the Guidelines were held in Sydney and Melbourne in November/December 2007.
- Presentations from the Sydney launch:
- Mick Quinn (RRM Project Steering Committee Chair) - 1,310kb PDF
- Steve Pelecanos (Chairman of Brisbane Marine Pilots) - 2,670kb PDF
- Interim Report, A Review of Best Practice - 401kb PDF
- Guidelines for RRM - 4780kb PDF
More information
- Visit the human factors pages
- To find out more about human factors or the RRM Project, email contact@transportregulator.nsw.gov.au